Order & Delivery:
Free delivery to HK Island and Kowloon (except New Territories, Outlying Islands and Discovery Bay) for orders over HK$1,500, per delivery address.
For orders below HK$1,500, delivery charge of HK$150 will be levied. (we use air-conditioned truck for wine delivery)
Each order is accompanied by an invoice or delivery note upon delivery. The duplicate copy of the invoice or delivery note should be signed by the receiver with his/her full name and returned to the company as receipt of delivery.
Cut Off Time 4pm:
Orders received before 4:00pm, will be delivered the next day. Orders received after 4:00pm will be treated as received on the following day.
Complaints, Breakages, Losses and Returns:
All orders are carefully checked before delivery. However, due to a number of external factors, wines may have faults. Should you find that a bottle has been deemed faulty, please contact us within 2 business days for examination. Please note that wines that are submitted for examination after the 2 business days will not be eligible for reimbursement. All wines are on a non-refundable basis, unless special conditions as previously agreed, returns will not be accepted.